We strive to ensure complete customer satisfaction
At HarvstBox, we take great care in delivering fresh, naturally ripened mangoes. Due to the perishable nature of our products, our return and refund policy is designed to ensure fairness while maintaining quality standards.
Perishable Items
Returns are accepted only if the product is damaged, spoiled, or incorrect at the time of delivery.
Please notify us within 24 hours of delivery with proper proof.
Eligibility for Returns
Fresh Mangoes (Perishable Products):
Eligible only if damaged, rotten, or wrong items are delivered.
Non-Perishable Items (if applicable):
Must be unused, unopened, and returned within 2 days of delivery.
Return Process
Contact our customer support within 24 hours of delivery for any issues.
Please provide:
Order details
Clear photos and/or videos of the product
Once verified, we will:
Arrange a replacement, or
Provide further return instructions
Unauthorised returns will not be accepted.
Refunds
Refunds are processed after verification and approval of the issue.
Approved refunds will be completed within 5–7 business days to the original payment method.
Partial refunds may be issued if the issue is minor or limited to part of the order.
Exchanges
Exchanges are available only for:
Damaged products
Incorrect items delivered
All exchanges are subject to availability.
Non-Returnable Items
Opened or consumed products
Naturally ripened mangoes with minor variations
Orders reported after 24 hours of delivery
Important Note
Mangoes are natural products, and variations in taste, color, size, or ripeness are normal and not considered defects.
Contact Us
If you have any questions or concerns regarding this policy, please contact us:
Email: support@harvstbox.com
Phone: +91 XXXXX XXXXX
We are committed to ensuring a smooth and trustworthy experience with every order.
